Information
Need quick answers? We've compiled the most common questions about our IT services at BITS WA to help you understand how we can solve your tech problems. We pride ourselves on our commitment to providing accessible and effective solutions for everyone in Perth.
Frequently asked questions
Got questions about BITS WA? You're not alone! We've gathered the questions we hear most often to provide you with all the information you need to make the right choice for your IT support needs. From our affordable pricing to our local Perth expertise, we're here to help.
What kind of computer or tech problems do your customers in Perth most often need help with?
Our customers in Perth frequently need help with a variety of issues, including email problems, virus removal, computer setup, navigating menus, application installations, slow computers, phones, iPads, tablets, and laptops. We also get questions about Windows being free, whether Microsoft 365 comes with Windows, gaming PC specifications, and the differences between work, business, and gaming computers.
What are the most common questions or concerns people ask you about BITS WA before they decide to use your services?
One of the most common questions we get is, "Why are you so cheap?" Our prices are affordable because we aim to provide excellent service without the ridiculous markups. We're a small, dedicated team working hard to ensure our customers are satisfied with both the quality and cost of our services.
If someone needs your IT support, what's the easiest way for them to get assistance, whether it's at their home, office, or somewhere else?
The easiest way to get assistance is by arranging for a BITS WA technician to visit you at your home or office, preferably somewhere indoors. You can contact us via email at bits-help@bitswa.au to schedule a visit.
What makes BITS WA the best choice for IT services in Perth compared to other options out there?
BITS WA stands out because we are based locally in Perth, can often provide same-day service (depending on the issue), and our clients build a direct relationship with the business owner. This personalized service and local expertise make us a top choice for IT support in the area.
Still have questions?
If you couldn't find the answer you were looking for, don't hesitate to reach out! We're here to provide personalised support and answer any specific questions you might have about our services. Contact us today and let us help you with your IT needs.