Clear and simple pricing

At BITS WA, we believe in transparent and straightforward pricing. No hidden fees, no surprises. Just honest, reliable IT support tailored to your needs. Whether you're a home user, a gamer, or a small business, we've got a plan to keep your tech running smoothly.

Our it maintenance plans

We offer flat rate pricing for most jobs. If the job exceeds one hour, our hourly rate applies. This ensures you only pay for the time we actually spend working on your issue, giving you the best possible value.

Software Maintenance

Software Maintenance is provided to:
- Office/Gaming PC's
- Laptop Computers
- Servers

Options of Software Maintenance:
(Flat $50 then $30/hr) - System Health & Hardware Scans
(Flat $60 then $30/hr) - Virus & Malware Scans and Removals
(Flat $50 then $30/hr) - Storage and Hard-drive health checks
(Flat $80 then $30/hr) - File System Repairs
(Flat $80 then $30/hr) - Corrupted Window Repairs
(Flat $50 then $30/hr) - Disk Cleanup & Optimization
(Flat $50 then $30/hr) - Bloatware & Startup Checks
(Flat $60 then $30/hr) - Device Updating, Bios, Drivers, Firmware
(Flat $60 then $30/hr) - Advanced Disk Repairing
(Flat $50 then $30/hr) - Device Temperature Stress Testing
(Flat $60 then $30/hr) - Performance Benchmarking for Gaming machines
(Flat $80) - Full System review & assessments. 

Hardware Maintenance

Hardware Maintenance is provided to:
- Office/Gaming PC's
- Laptop Computers
- Servers
- Peripheral Accessories

Options of Hardware Maintenance:
- Desktop (Hardware Inspection, Internal, External cleaning & cable)
- Laptops (Hardware Inspection, Internal & External cleaning)
- Servers (Hardware Inspection, Internal, External cleaning & cable)
- Peripheral Accessories (Peripheral cleaning & workspace/cable)
- Desktops, Laptops and Servers include Thermal repasting & testing.

(Flat $60 then $30/hr) - Desktop 
(Flat $50 then $30/hr) - Laptop
(Flat $100 then $30/hr) - Server
(Flat $40 then $30/hr) - Peripherals

6-Month IT Maintenance Package

Home Computer & Office 6 Month Maintenance Package

Frequency: 2 Visits every 6 months (1 every 3 months)
Computer Limit: Up to 3 Devices per household 
(Any extra devices require $30 Flat rate each device)

What is included per Visit:

Software Maintenance
(All options under SM category)
- System Health & Hardware Scans
- Virus & Malware Scans and Removals
- Storage and Hard-drive health checks
- File System Repairs
- Corrupted Window Repairs
- Disk Cleanup & Optimization
- Bloatware & Startup Checks
- Device Updating, Bios, Drivers, Firmware, Applications
- Advanced Disk Repairing
- Device Temperature Stress Testing
- Performance Benchmarking for Gaming machines
- Full System review & assessments. 


Hardware Maintenance
(All options under HM category)
- Desktop (Hardware Inspection, Internal, External cleaning & cable)
- Laptops (Hardware Inspection, Internal & External cleaning)
- Servers (Hardware Inspection, Internal, External cleaning & cable)
- Peripheral Accessories (Peripheral cleaning & workspace/cable)
- Desktops, Laptops and Servers include Thermal repasting & testing.


Extra Perks:
- Maintenance reports after each visit (simple & easy to read)
- Advice on software, security and updates
- Priority scheduling for emergencies (within reason)

Software & Hardware Extras

With Extras, we offer flat rate pricing for most jobs. If the job exceeds one hour, our hourly rate applies. This ensures you only pay for the time we actually spend working on your issue, giving you the best possible value.

Software Extras

Software Extras:
- (Flat $30) - Application Installs
- (Flat $50 then $30/hr) - Printer Diagnostic & Troubleshooting


(More coming soon!)

Hardware Extras

Hardware Extras
(More coming soon!)

Why choose BITS WA?

Our flat rate and per-hour pricing model is designed to be more affordable than many of our competitors. We cater specifically to individuals, home users, gamers, work-from-home professionals, and very small businesses, providing expert IT support without breaking the bank.